Soft Cookie Outlet Assistant
Why Join Us As Soft Cookie Outlet Assistant
Join our team as a Soft Cookie Outlet Assistant! You’ll assist customers, manage sales, and ensure cookies are fresh and ready to go. If you have great customer service skills and a positive attitude, apply today!
Benefits
- Higher monthly basic salary than most other companies in bakery industry
- Monthly commission will be given (if certain sales target is achieved)
- Medical benefits up to RM1,000 for claim per year
- Other benefits will also be provided depend on contribution to company
Qualifications & experience
- Possessed good attitude and highly responsible
- Have a mindset of pursuing high quality and self improvement
- Preferably with at least two years of F&B retail outlet operations experience, with experiences from bakery is a plus
- A minimum education qualification of at least SPM or equivalent is required
Tasks & responsibilities
Customer Service:
- Greet customers warmly and assist them in selecting soft cookies
- Answer questions about ingredients, promotions, and new flavors
- Handle customer inquiries and feedback with a friendly and helpful attitude
Operations:
- Operate the cash register and manage transactions efficiently
- Restock shelves and ensure soft cookie displays are attractive and organized
Packaging Preparation:
- Fold and prepare packaging materials in advance based on five different packaging sizes
- Organize folded packaging neatly for efficient access during peak hours
- Ensure packaging is ready to minimize customer wait times and improve order fulfillment speed
Cleanliness & Maintenance:
- Maintain a clean and welcoming customer area
- Assist with cleaning tasks, such as wiping counters and organizing the storefront
Ad Hoc Duties:
- Assist with additional tasks as needed
- Support team members during peak hours or special events
